For online purchase on Faxtel website :
Refund Policy :We thank you for purchasing our products at www.faxtelindia.com, operated by Faxtel India. If you are not satisfied with the product that you have purchased from us, you can get your money back. You are eligible for a full reimbursement within 14 working days of your purchase. However, after the 14-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product immediately on receipt, to ensure it fits their needs. If you have any additional questions or would like to request a refund, feel free to contact us at the telephone nos : (080) 25283903 / 908 / 909 or send us a mail at [email protected].
Replacement Policy :The products purchased by you, are eligible for replacement on the following terms :
- Receipt of the wrong product.
- The product does not function on receipt at your end.
- Mishandling the product purchased, will not be eligible for replacement.
- A replacement will not be eligible for the normal wear and tear of the product during its usage.