About Us
COMPANY BACKGROUND
Faxtel was the first Company in India to introduce Fax machine under the Faxtel brand, manufactured by Toshiba Fax (TEC). This revolutionary technology that made transmission of documents and drawings a zip, transformed the market and was the trail blazer for Faxtel’s entry into the Office Automation solutions industry in 1986.
In line with its philosophy, “Just a little ahead of time…”, Faxtel has moved ahead, expanding its range to Exchanges, IP Exchanges, Telephones – corded & cordless, Printers, Multi-functional Devices, CCTVs and Tablets, etc, by partnering with top leaders in their category – Panasonic, Epson, Canon, BenQ, Bullitt , etc.
CORPORATE MISSION
To be recognized and grow to be a leading Office Automation, Information Technology, and Telecommunication and Healthcare Organization in India.
To bring to Indian offices, products of tomorrow which are technologically most advanced and superior, reliable and cost effective, and to stay a little ahead of time.
We will respond successfully to the challenges of an increasingly competitive and market driven economy and remain totally dedicated to customer satisfaction.
We will develop our people in an environment and culture that attracts and retain creative, competent, pro-active, focused, and persistent professionals who will in turn help us to fulfill our mission.
We will strive to identify and pursue opportunities to improve our profit on a consistent basis to better our customer satisfaction, quality of FAXTELITES lives, and to create wealth for FAXTEL AND FAXTELITES.
VALUES
Reverence of God
Respect for Others
Dignity of Labor
Customer Intimacy
Conservation of Nature
Excellency in One’s Job
Dignity of Labor
Personal Development
& Self Discipline
Responsible Citizenship
Creation of Wealth for Faxtel & FAXTELITES through Profit-making
BUSINESS VERTICALS
Our business is divided into 4 verticals :
Direct to Customer
Direct sales of Office Automation, Telecommunication, and IT products to Corporates and Institutions.
Healthcare Solutions – Our dedicated team takes care of solutions for Hospitals, Medical Colleges, laboratories, and allied institutions.
Online sales / distribution
This division focuses on marketing, sales, and support of high-end niche mobiles, mobile accessories, and value-added products online.
Customers Engineering and Support
All the products marketed/sold by Faxtel are supported directly by our own engineers – both pre-sales and post-sales. This is one of the reasons 70% of our business are from existing customers.
Food Items – Beverages and Spices
Mid-2019 we have taken up the distribution of tea and spices to Corporates, Retail chains, and online other than a foray into exports.